Certified Service - Frequently Asked Questions

 

The best way to ensure that your Buick or GMC model functions at peak performance for many years to come is to have proper maintenance performed at regularly scheduled intervals. Here at your local Buick dealership, we are mindful that sometimes vehicle owners are unfamiliar with exactly what proper vehicle maintenance entails. To make the task of maintaining your vehicle much easier and less stressful, the staff at Tom Ahl Buick GMC has provided answers to some frequently asked questions related to automotive service. By making this information readily accessible, our goal at your Tom Ahl service center is to make vehicle maintenance far more approachable for all of our appreciated customers. 


HOW MUCH WILL IT COST FOR ME TO GET MY VEHICLE REPAIRED?

Your Buick service or GMC service cost will largely depend on what the repair or maintenance issue is, as well as the year, make, and model of your vehicle. Once the issue has been discovered and assessed by our expert technicians to determine a course of action, the staff at your Tom Ahl service center will provide you with an estimated cost. We will also review your Buick or GMC warranty and make you aware of any Buick or GMC service specials so that we can save you money whenever possible. 


HOW WILL I KNOW WHEN MY VEHICLE IS FINISHED BEING REPAIRED?

The caring team at your local Buick dealership will keep you informed on the status of your vehicle throughout the maintenance or repair process. Should you choose to wait for your Buick or GMC model in our comfortable guest area, a member of our highly trained staff will let you know just as soon as your vehicle is ready for you to drive away. If you prefer not to stay on-site, we will contact you by phone to let you know that your car, truck, or SUV is ready for you to pick up.


 

DO YOU OFFER THE USE OF A LOANER VEHICLE WHILE MINE IS BEING MAINTAINED OR REPAIRED?

We are happy to provide you with a loaner vehicle to eliminate any inconveniences during your maintenance or repair; just let us know when you make an appointment that you will require one. By doing so, we will know to schedule you for a time when a loaner vehicle will be available.


MY CHECK ENGINE LIGHT IS ON, BUT EVERYTHING SEEMS TO BE IN WORKING ORDER. WHAT COULD BE THE CAUSE?

The most common cause of an illuminated check engine light is simply a loose gas cap. To quickly resolve this problem, try tightening the gas cap until it clicks three times. If the light is still illuminated, the expert team at your Tom Ahl service center will gladly run a diagnostic test on your vehicle to determine the cause and schedule a time to resolve the issue.


Our team at Tom Ahl Buick GMC encourages you to understand the maintenance needs of your specific make and model by reviewing the owner's manual, or feel free to reach out to your Tom Ahl service center at any time with questions or concerns. We look forward to keeping you on the road!

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